Latest Jobs

Customer Service Administrator

Shortt Recruitment

Full time

08/05/2024

Admin / Clerical / Temping

Portlaoise

No data

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Job Description

Role requirements:

  • The ability to prioritise and multitask with excellent time management skills.
  • The capacity to remain calm under pressure.
  • Strong problem-solving acumen.
  • Excellent organisational skills.
  • Good team working skills.
  • Patient; attentive, tactful & polite.

Duties:

  • Generate sales quotations on SAP & to provide support to Sales Managers as required.
  • Ensure all orders received are promptly entered on the system, part number, selling price and a confirmed delivery date.
  • Create daily, monthly and weekly reports on sales, delivery dates etc.
  • Ensure all sales orders scheduled get shiped out and ensure monthly sales targets are met (KPI on scheduled v’s actual sales shipped).
  • Co-ordinate customer forecasts and customer requirements with material planner.
  • Attend daily logistics and operation meetings.
  • Ensure customer satisfaction and provide professional customer support through clear  communication.
  • Resolve customer questions & issues from beginning to end.
  • Take ownership of technical issues; liaise with the Engineering team to resolve, as necessary.
  • Process sales invoices, email and ensure the due date on the invoice is correct & the payment terms of the customer.

Experience:

customer service: 2 years (required)

Work Location: In person on site

Job Type: Full-time

Work Schedule:  Monday to Friday 8am to 4.30pm

Benefits

Job Type: Full-time

Pay:  Salary will reflect experience.

Job Requirements

Education:

Leaving Certificate (preferred) or third level qualification in a business or marketing discipline

Experience:

  • Experience in an business to businss  customer service role
  • Microsoft Office: 2 years (preferred)
  • SAP experience desirable
  • Administration: 2 years (required)

How To Apply

Send your CV to angela@shorttrecruitment.ie

Contact Us

  • Max. file size: 128 MB.

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